Ordering

  1. Can I purchase a print in person?
    My limited edition pictures are only offered exclusively here on www.stlousipictures.com. A couple of years ago you were able to purchase in person in the St. Louis area at Poster Gallery next to Macy*s in Westfield West County Mall, however they have since closed. If you are interested in my artwork for your store, please contact me.
  2. Can I order online with my VISA, MasterCard, American Express or Discover card without having a PayPal account?
    Yes. StLouisPictures.com™ uses PayPal for credit card processing only; you do not have to register with PayPal to place an order, however, you are given the option at the end of your transaction to signup. If you would like to know of other ordering options please contact me.
  3. When I click on "add to cart" button(s) I'm redirected to PayPal's homepage instead of the PayPal shopping cart for StLouisPictures.com™. Why?
    You may be using Netscape 8 or Mozilla. Paypal does not function correctly when using the Netscape Mozilla browser. If you are using Netscape 8 or Mozilla make sure you are viewing StLouisPictures.com™ as you would in Internet Explorer.
  4. Can I return a limited edition picture I purchased?
    Yes. I want you to be satisfied with your purchase of my artwork. If for some reason you are not then I ask that you return the picture so you can receive your 100% refund, minus the shipping and handling expenses. Please contact me if you need to return a picture.

Shipping & Handling

  1. How long will it take to receive my order?
    If you are having your picture shipped within the contiguous 48 United States of America you should receive your order within 3 - 4 business days after your order is placed. Please allow two business weeks if you are having your picture shipped internationally (including Hawaii and Alaska).
  2. How are orders shipped?
    All orders are shipped certified mail by the United States Parcel Service with insurance.

Miscellaneous

  1. What is the difference between the Watercolor stock and Luster Finish?
    The main difference is the Watercolor is on Watercolor stock while the Luster Finish is more of a glossy stock.
  2. What comes with my order?
    You will receive your hand-signed and numbered picture on the media that you ordered (Watercolor stock or Luster Finish). Both come with a certificate of authenticity.
  3. Why are the pictures not framed?
    Framing adds to the weight of shipping and can be damaged in the process. For example, glass and wood can both break in the shipping process. Please see my framing recommendations for more details on your framing needs.
  4. Will a copyright statement be visible on the picture that I order?
    No. The copyright statement that is shown across the pictures within the gallery will not be on your picture. The statement is there only on the Web version however the picture is still copyright protected by Gregory S. Schuessler meaning you can't scan it or take pictures of it for reproduction.
  5. What will I see on the picture?
    You will see the image, text "Limited Edition Picture by Gregory S. Schuessler" in the bottom left, title of the picture in the center, and a hand-signed autograph along with the hand-signed edition number by Gregory S. Schuessler in the lower right corner below the image. Some earlier versions prior to 2007 have a small StLouisPictures.com™ logo, however this has been replaced with text saying "Limited Edition Pictures by Gregory S. Schuessler". If you have an older "Silver Series" you will see that text displayed below the title.
  6. Where are the Luster Finish Mounted on Foam Board editions?
    As of October 11, 2009, all media versions, Enhanced Textured (Watercolor) and Photo Luster (Glossy), will come with foam board however they will not be mounted so that your framing selections will be wider and depth of the picture will not be an issue.
  7. Where are the Canvas editions?
    The limited edition Canvas editions have been discontinued. If you have one they are very rare, as only a handful have been sold to the public prior to 2007. In the future I may bring back this edition.